Senior Account Manager

Regeneration and Transport

The Opportunity 

Senior Account Manager - Transport and Regeneration

Work on some of the most exciting and challenging projects connecting cities, towns and villages across the country. Help contribute to the transformation of the country’s local transport networks. Influence how cities and towns grapple with the challenges of decarbonising our economy and cleaning the air we breathe. Be a central figure in our growing agency, working directly to one of our Directors as we deliver our 10 year business plan.

Get to work with a growing list of high profile international and national clients, including local authorities and the private sector, that are planning and delivering sustainable transport infrastructure, creating new residential and commercial developments, and delivering essential infrastructure improvements to support the UK’s net-zero targets. See directly how cities and towns are working together to level up the North of England. This is an opportunity for a proven communications professional, ideally with experience working in the built environment, who is keen to take their career to the next level. At Counter Context you have every opportunity to progress quickly.

We are looking for someone with drive and ambition who wants to take on responsibility for managing clients, projects and people. You will be a central figure working as part of a fast-moving, ambitious team. You will have the opportunity to make a difference every day. You will enjoy working with challenging clients who expect the best but who know how to say thank you and appreciate wise counsel and hard work. You will be excited about building new relationships and growing your profile and your own client base.

You will enjoy the limelight as you work alongside senior client representatives, politicians and engage with communities in cities, towns and villages. The Senior Account Manager role provides a unique opportunity to be part of Counter Context’s dynamic team working together to deliver consultation and stakeholder engagement in support of transport, sustainability and regeneration projects that are shaping our towns and cities.

The Role 

The key aspects of the job specification are as follows:

  • Supported by Directors, leading on the delivery of stakeholder engagement and consultation strategies on transport, sustainability and regeneration schemes and/or policies with the potential to also support projects within the energy and utilities sector.

  • Working with Directors to design stakeholder engagement, consultation and communications strategies and activities, based on a sound understanding of the local political and economic context.

  • Managing day-to-day client liaison; stakeholder management; directing the production of communication materials (print and digital); overseeing consultation analysis and reporting.

  • Being the senior Counter Context representative at client meetings, stakeholder briefings and consultation events.

  • Managing project finances, invoicing, budgets and suppliers.

  • New business development.

  • Line management of team members.

  • Working with the Directors to create and implement a Business Growth Plan to grow Counter Context’s client base and revenue.

  • Managing proposal documents and pitches for potential client projects.

  • Identifying opportunities and managing relationships with existing clients to grow revenue and cross-sell and up-sell.

  • Attending networking and industry events as the senior Counter Context representative – growing Counter Context’s network and name recognition.

  • Staying well informed about new trends and best practices in consultation and engagement, planning policy and regeneration issues, in order to grow Counter Context’s reputation as experts in these areas.

The Offer

We hire talented people who want to be rewarded well. You will make this position your own as an experienced candidate ready to slot in to our team as Senior Account Manager from Day One.

We go above and beyond, to give you the complete package. You will enjoy family friendly working, enhanced employer pension contributions and a complete health and wellbeing package. Most importantly, we offer you a place in a close-knit team who work hard, care for each other and want to make a difference.

Salary: competitive, depending on experience.

Annual Leave: Minimum of 28 days plus bank holidays.

Flexible Working: We operate a flexible and hybrid working policy. You will have the option of being primarily home or office-based as your usual place of work. We ask that you work from the Sheffield office at least 2 days per week to build relationships and check in with colleagues.

You will be supporting projects across the country, with the occasional requirement to travel to meetings and consultation events in the evening and, very rarely, at weekends. When that happens we offer time off in lieu.

Sound interesting? Get in touch. Email us. Pick up the phone. Send us a note. We would love to chat about you and this opportunity. Please send a CV and cover letter below.